Bioremedi Therapeutic Systems Inc

Out-of-Warranty Policy
For a small fee, all units produced by Bioremedi Therapeutic Systems Inc. and some other infrared units produced by other companies can be repaired. The price ranges depending upon the severity of the damage. For information on whether or not your unit is servicable at our facility, please call us at 888-395-3040 Ext 12 or email us.

Pricing
Repair costs vary depending on the unit and type of damage. However, the average cost is usually below 10% of the original purchase price. Bioremedi charges $50/hour for repair service, at-cost for parts, and $11 shipping for domestic repairs. For an accurate quote, we require the user to send the unit to our facility for a diagnosis. The diagnosis is free, but we require $11 for return shipping whether or not the unit is repaired at our facility.

Sending a Unit In To send a unit in, simply select 'Domestic Claim' or 'International Claim', fill out the form, and follow the instructions after completing the form. Make sure you fill the form out completely, and please include the entire unit for diagnosis. While it may seem that the problem is localized to a certain component, often times a different component is at fault. If you would like to pay by credit card and include your credit card number on the form, you may do so at your will. We will NOT charge or invoice a customer beyond the $5 return shipping charge without seeking prior approval first.